Terms and Conditions

General Terms and Conditions for Rental and Charter of Pleasure Craft

1. Subject of the Conditions

These General Conditions govern the relationship between the Owner and the User concerning the rental and/or charter of pleasure craft (boats and dinghies), with or without skipper, for tourist and recreational purposes.

2. Navigation Methods and Limits

The User is required to strictly comply with the provisions of the Navigation Code, the ordinances of the competent Maritime Authorities, and all applicable regulations.

The following is expressly PROHIBITED:

  • Navigating within areas reserved for bathing (300 meters from beaches and 100 meters from rocky coasts), except in authorized corridors;
  • Stopping or transiting in prohibited zones;
  • Performing dangerous maneuvers or maneuvers not compliant with safety regulations.

The User is personally liable for any violation.

3. Prohibition of Transfer

The User is prohibited from assigning, subletting, or transferring to third parties, even temporarily, the operation of the craft without prior written authorization from the Owner.

4. Owner’s Obligations

The Owner undertakes to deliver the craft:

  • in perfect working order and seaworthiness;
  • equipped with the safety equipment required by current regulations;
  • accompanied by the documentation necessary for navigation.

5. User Requirements and Qualifications

The User declares under their own responsibility:

  • to be of legal age;
  • to hold a valid boating license, where required;
  • to possess adequate nautical experience.

The Owner reserves the right to refuse delivery of the craft if such requirements are not deemed adequate, without this entailing any right to a refund.

6. User’s Obligations and Responsibilities

The User undertakes to:

  • use the craft with the utmost care and for permitted purposes;
  • respect the capacity limits and technical specifications of the boat;
  • not operate the craft under the influence of alcohol or drugs;
  • not participate in competitions or unauthorized activities;
  • not perform towing or improper uses;

The User is liable for any damage caused to persons, property, or the craft itself.

7. Usage Costs and Fuel

The following are entirely at the User’s expense:

  • fuel;
  • port fees and mooring;
  • any damages or losses;
  • extraordinary cleaning costs where necessary.

8. Condition of the Craft and Return

The User acknowledges receiving the craft in perfect condition and undertakes to return it in the same condition, except for normal wear and tear.
The return must take place at the agreed times.
Any delays will result in proportionate penalties.

9. Damage, Breakdowns, and Accidents

In the event of an accident or breakdown, the User is required to:

  • immediately notify the Owner;
  • follow the instructions received.

It is prohibited to carry out interventions or repairs without authorization.
All damages will be charged to the User.

10. Insurance Coverage

The craft is covered by an insurance policy for third-party liability.
The following are excluded:

  • damages resulting from negligence, imprudence, or inexperience;
  • non-compliant use;
  • personal belongings transported.

Any deductibles remain at the User’s expense.

11. Security Deposit

As a guarantee of the obligations undertaken, the User is required to pay a deposit, by cash or credit card pre-authorization, the amount of which varies according to the type of craft rented, as indicated below:

  • Craft with 40 HP engine (no license required): €500
  • Craft with 115 HP engine (license required): €700
  • Boats with 200 HP engine: €900

The deposit will be returned according to the following methods:

  • Cash payment: immediate return at the end of the rental, subject to verification of the condition of the craft and onboard equipment;
  • Credit card payment (pre-authorization): the amount will be released within 48/72 hours from the conclusion of the rental, subject to banking processing times.

The Owner reserves the right to withhold, in whole or in part, the deposit in the following cases:

  1. damage to the boat, engine, or accessories;
  2. loss or damage to onboard equipment;
  3. violation of the general conditions or navigation regulations.

In the case of credit card pre-authorization, the Owner is authorized to charge the amounts due within the limits of the deposit provided.
If the amount of verified damages exceeds the deposit amount, the User undertakes to immediately pay the difference upon return of the craft.
In case of non-payment, the Owner reserves the right to take action to recover the credit through the competent authorities, with legal costs charged to the User.

12. Clause – Withdrawal, Cancellation, Force Majeure, and Refunds

1. Customer Withdrawal (art. 1373 Italian Civil Code)
The Customer has the right to cancel the reservation by written notice to be sent to the Company by email or other means suitable to prove receipt.
Withdrawal exercised within and no later than 15 (fifteen) days prior to the charter start date will entitle the Customer to a full refund of amounts paid, including any purchased ancillary services.
After this period, withdrawal will be considered late and will result in the total loss of amounts paid, which will be retained as a penalty, without prejudice to greater damages.

2. Non-performance due to adverse weather conditions or force majeure
If, at the sole discretion of the Company and/or the Commander of the craft, weather conditions, sea conditions, or other unforeseeable circumstances beyond the control of the Parties (including, by way of example and not limitation, natural events, Authority ordinances, sudden breakdowns not attributable to the Company’s negligence) make the service impossible or unsafe, the charter may be suspended or cancelled.

In such cases, the Customer will be entitled:

a) as a priority, to reschedule the service on a date to be agreed between the Parties,
subject to the Company’s availability;
b) if rescheduling is not possible within a reasonable time, to a refund equal to 90% (ninety percent) of the amounts paid.
It is expressly understood that the remaining 10% (ten percent) will be retained by the Company as reimbursement for administrative, organizational, and banking commission costs, expressly accepted by the Customer pursuant to and for the purposes of articles 1341 and 1342 of the Italian Civil Code.

3. Exclusion of Further Liability

In the cases referred to in article 2 above, the Customer expressly waives any further claim for compensation or indemnity against the Company, including, by way of example, reimbursement for ancillary expenses, travel, accommodation, or loss of enjoyment of the service.

4. Refund Methods and Terms

Refunds will be made exclusively using the same payment method used by the Customer at the time of booking, unless otherwise agreed in writing between the Parties.

The technical processing time for refunds is set at 4 (four) – 5 (five) business days from the date of acceptance of the cancellation request by the Company, excluding any liability for delays attributable to banks or payment circuits.

5. Express Acceptance

Pursuant to and for the purposes of articles 1341 and 1342 of the Italian Civil Code, the Customer declares to have read, understood, and specifically approved the following clauses:

art. 1 (penalty for late withdrawal);
art. 2 (10% retention and discretion in assessing conditions);
art. 3 (limitation of liability);
art. 4 (refund methods).

13. Charter with Skipper

In the case of charter with skipper:

  • the operation of the craft is entrusted exclusively to the skipper;
  • the User remains responsible for their own behavior and that of guests on board.

14. Force Majeure

The Owner is not liable for the impossibility of performing the service due to force majeure, such as adverse weather and sea conditions, Authority ordinances, or unforeseeable events.

  1. Clause – Suitability, Risk, and Service Interruption
    Customer Suitability
    The Customer declares to be in good physical and mental condition and suitable for navigation, as well as aware of the ordinary discomforts and risks associated with nautical activities.
  2. Service Commencement and Operation
    The service is deemed to have commenced at the time of boarding.
    Decisions regarding navigation and weather and sea conditions are the exclusive responsibility of the Owner and/or Commander, whose judgment is final for safety purposes.
  3. Early Return at Customer’s Request
    In case of early return requested by the Customer for personal reasons (including illness, fear, or sea conditions not to their liking), no refund is provided, as the service is deemed fully performed.
  4. Limitation of Liability
    The Company is not liable for interruptions resulting from the Customer’s subjective assessments, and the Customer waives any claim for refund or compensation in such cases.
  5. Exceptions
    Cases of interruption ordered by the Owner and/or Commander for safety reasons or due to malfunctions attributable to the Company are excluded.
  6. Specific Approval
    Pursuant to articles 1341 and 1342 of the Italian Civil Code, the Customer expressly approves the clauses regarding absence of refund and limitation of liability.

15. GPS Tracking System

The craft may be equipped with satellite tracking systems (GPS), active exclusively for the purposes of:

  • navigation safety;
  • assistance in case of emergency;
  • protection of the craft.

The User declares to be informed of the presence of such devices and accepts their use. The data collected will not be used for personal monitoring purposes and will be processed in compliance with EU Regulation 2016/679 (GDPR).

16. Photos and Videos

The Customer authorizes the Owner, pursuant to articles 10 of the Italian Civil Code, 96 and 97 of Law 633/1941, and EU Regulation 2016/679 (GDPR), to create and use, free of charge, photographic images and video recordings made during the rental, for promotional and commercial purposes (website, social networks, advertising materials).
The Customer declares to have informed any third parties present and to have obtained their consent, holding the Owner harmless from any liability.

17. Processing of Personal Data

Personal data will be processed in compliance with EU Regulation 2016/679 (GDPR) and applicable national legislation.